Holden, Massachusetts, USA
Terms and Conditions
Effective Date: 4/1/2025
Welcome to Gathered Vintage Treasures by Delcal. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase or using our services.
1. General Information
This website is owned and operated by Gathered Vintage Treasures by DELCAL (“we,” “our,” or “us”). These Terms govern your use of our site, including browsing, purchasing, and communication with us.
2. Use of the Website
- You must be at least 18 years old (or have parental/guardian consent) to use this site.
- You agree not to misuse our website for any unlawful purpose or interfere with its operation.
- We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
3. Products & Descriptions
- We specialize in vintage, curated, and upcycled items. Because many items are one-of-a-kind, they may show natural wear, age, or imperfections, which are part of their character.
- We strive for accuracy in descriptions, photos, and pricing, but we do not guarantee that all product details are error-free.
- Availability is not guaranteed—items may sell quickly or be removed without notice.
4. Pricing & Payment
- All prices are listed in USD.
- Payment must be made in full at checkout using our secure payment processors.
- We reserve the right to change pricing at any time without prior notice.
5. Shipping & Delivery
- Shipping times and costs are outlined at checkout.
- We are not responsible for delays caused by carriers or external factors once items have been shipped.
- Risk of loss passes to you upon delivery by the carrier.
6. Returns & Refunds
- Due to the unique and often delicate nature of vintage items, all sales are final unless otherwise stated.
- If an item arrives damaged, please contact us within 7 days with photos, and we will work with you to resolve the issue.
7. Intellectual Property
- All content on this site—including text, logos, designs, photos, and graphics—is the property of Gathered Vintage Treasures by DELCAL and may not be used without permission.
8. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our site or products.
- All items are sold “as is,” and we disclaim any warranties unless expressly stated.
9. Governing Law
These Terms & Conditions shall be governed by the laws of Massachusetts, USA, without regard to conflict of law principles.
10. Changes to Terms
We may update or modify these Terms & Conditions at any time. The revised version will be posted on this page with a new effective date.
11. Contact Us
For any questions about these Terms & Conditions, please contact us:
Gathered Vintage Treasures by DELCAL
GatheredVintageTreasures@gmail.com
Shipping & Returns Policy
Effective Date: 4/1/2025
At Gathered Vintage Treasures by DELCAL, we want you to enjoy your shopping experience from start to finish. Because each item in our shop is thoughtfully curated, one-of-a-kind, handcrafted, or upcycled, our policies are designed to ensure clarity and care.
1. Shipping Information
- Processing Time: Orders are typically processed within 5 business days. Please note that vintage and upcycled items may require extra care in packaging.
- Shipping Carriers: We ship via trusted carriers such as USPS, UPS, or FedEx.
- Shipping Costs: Provided on request based on weight, size, and destination.
- Local Pickup: Customers may choose local pickup at checkout.
2. Packaging & Sustainability
We care about sustainability. Whenever possible, we reuse packing materials and boxes while ensuring your items arrive safely. Expect a mix of vintage charm and eco-conscious packing.
3. Returns & Exchanges
- Final Sale Policy: Due to the unique nature of vintage and one-of-a-kind treasures, all sales are final.
- Exceptions: If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging. We will review and work with you to find a resolution (replacement if available, store credit, or refund).
- Non-Returnable Items: Gift cards, sale items, and custom orders cannot be returned.
4. Cancellations
Orders may be canceled within 24 hours of purchase, provided the order has not already been shipped.
5. Damaged or Lost Packages
- If an item arrives damaged, please keep all original packaging and contact us immediately with photos.
- If your package is lost in transit, we will work with the carrier to investigate, but we cannot be held responsible for delays or errors once the package is with the shipping service.
6. Contact Us
Questions about shipping or returns? Reach out to us anytime:
Gathered Vintage Treasures by Delcal
GatheredVintageTreasures@gmail.com
Gathered Vintage Treasures by DELCAL
Holden, Massachusetts USA
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